Resources – PROLINE PRODUCTS INC

PRODUCT INFORMATON

  • Product & Specification Discaimer

    Product images shown may vary from exact representation of the product. Product specifications (weight, capacity, included components, etc.) can vary. We work to keep the most accurate and updated information as possible. There may be situations when specification changes and the product listings are not immediately updated.

    Pro Line Products reserves the right to change product specifications at any time without notice.

  • Shipping & Handling

    Pro Line arranges safe, convenient, and cost-effective shipping for our customers. We work with many different shipping companies to ensure the best price for the shipment and pass those savings on to you.

  • Will-Call Policy

    Pro Line offers a will-call service (“Will-Call”) that allows customers the opportunity to pick up their order at our Dallas-based warehouses. It is the customers responsibility to pick-up orders within 7 days with a provided PO number. All alternative time-frames must be agreed on between customer and Pro Line. Talk to a customer service representative at 972-488-4200 for more information on this option.

    Pro Line has the right to take ownership of any product not picked up in a timely manner. Overtime will not be responsible for damages or incorrect products after an order has been signed and released to the customer or any third-party carriers or individuals that the customer designated for pickup.

    • Will Call Hours: 8am–5pm Monday thru Friday
    • Dallas Warehouse: 2200 Alberta Drive, Suite 130, Dallas, TX 75229
  • Returns Policy

    View our Return Policy and/or submit a return claim on Customer Service form on this page.

  • Warranty

    View our Warranties page.

  • FAQs

    Visit our FAQs page by product category here.

CUSTOMER SERVICE

Contact & Hours

972-488-4200
8:00 am – 5:00 pm CST Monday thru Friday

Service & Support

Our team is here and ready to assist you. Fill out the form below and our team will be in touch with an answer to your query.